“I’ve learned that people will forget what you said,…what you did, but people will never forget how you made them feel.”
– Maya Angelou
In a world that values assertiveness and individualism in Leaders, Empathy can be overlooked as a Crucial Leadership Quality. Yes, Empathy can be a powerful catalyst for a Leader’s personal and professional success.
When people feel understood and valued, they tend to trust more easily and to respect those they trust. Empathetic leaders can create a positive work environment where team members feel safe to share their ideas and collaborate effectively. Empathy encourages them to seek out and value different viewpoints which often triggers innovation and breakthroughs.
Employees who feel cared for and valued are more likely to be satisfied with their jobs. When employees feel connected to their organization, they are motivated to perform at their best. A compassionate leader creates a safe space where employees feel comfortable taking risks and the culture benefits everyone. In the workplace, Empathy aligns with core values such as fairness, respect, and integrity.
“On or off the page, we are all searching for the same thing: connection.”
– Virginia Woolf
Employees who feel cared for and valued are more likely to be satisfied with their jobs. When employees feel connected to their organization, they are motivated to perform at their best. A compassionate leader creates a safe space where employees feel comfortable taking risks and the culture benefits everyone. In the workplace, Empathy aligns with core values such as fairness, respect, and integrity.
“On or off the page, we are all searching for the same thing: connection.”
– Virginia Woolf
People don’t like to be sold to; but they do like to buy. Leaders need to become aware of their client’s needs, understand their perspectives, provide more tailored solutions to their needs, withhold judgement and assumptions. Listen to their needs and connect with them where they are.
Empathy is a skill that needs to be cultivated and used consistently in order to be powerful.