Conflict
For emerging women leaders, navigating the complexities of Conflict effectively can feel dauting. Whether it’s a disagreement with a colleague, a client or a work-life balance struggle, Conflict is real and even messy. The good news is that it can also be an opportunity for growth and positive change.
Communication is Key
Before diving into any Conflict, examine your communication style. Are you listening effectively? Do you truly hear another person’s perspective and are you asking clarifying questions to ensure understanding. As Stephen Covey said, “Seek first to understand.”
Your clear and assertive communication is equally important. How do you express your needs and concerns? Do you avoid accusatory language and judging personalities? Focus on the issue at hand.
Choose Your Battles
Disagreements are inevitable; some are worth addressing more than others. Ask yourself: Does this Conflict directly impact achieving a goal? Is it causing a toxic work environment? If the answer is no, consider letting it go. Focus your energy on Conflicts that truly matter.
The Conflict Toolkit
There are a variety of approaches to resolving Conflict. Consider:
- Collaboration: This is the ideal scenario. Work together to find a resolution that addresses everyone’s needs. Disagreements can lead to reframing issues that can then spark innovation and creativity.
- Compromise: If collaboration is not feasible, seek a middle ground that both parties can accept.
- Accommodation: In situations where the other party’s needs outweigh yours, consider conceding. This doesn’t mean giving up and avoiding. Learn to discern what is best for your organization and move on with a positive approach.
Build a Culture of Respect
As a woman leader, when faced with a Conflict, demonstrate openness, positive communication, and the problem-solving skills you want to see in your team. Remember, your behavior sets the tone for your entire organization. You can build a positive culture and conquer Conflict!